How to fix your Blackberry Z30 if the Camera shows a Black Screen Having problems taking pictures with your Blackberry Z30? When you click on your camera to take a picture do you only get a black screen? This isn’t a very common issue for Blackberry Z30 but it sure can be troublesome. Usually when this happens the Blackberry Z30 won’t be able to take a picture or record a video at all. Cameras showing a black screen can be hard to fix This issue can be a hard thing to fix and get working properly again. If the issue is software related than chances are a lot better that you might be able to fix it. I just want to stress that this can be a pretty bad malfunction and there’s probably only about a 50% chance of actually fixing this problem. Remove any third party camera apps Start out by uninstalling any third party camera applications that you have downloaded to the Blackberry Z30. The Blackberry Z30 might have received an update for its software and the developer of the app might not have had the chance to update their app yet. Soft reset Soft reset the Blackberry Z30 once more after uninstalling your applications, by powering the phone off, preferably by removing the battery, counting to 10, and then reinsert the battery and powering the Blackberry Z30 back on. Hard reset If you have cleaned up all of your applications and your Blackberry Z30 is still showing a black screen instead of the camera screen then what you’re going to want to do is perform a full backup on your Blackberry Z30, saving all your important information and then perform a full reset on the device erasing all data from the Blackberry Z30. If it’s a software bug, glitch, virus etc than wiping the phone should fix the issue. If you have a Blackberry Z30 running on the Android operating system and need help backing up your device and performing a factory data reset then you might want to read this guide on how to backup and reset an Android Blackberry Z30.